FAQ

What sizes do you carry?

We carry sizes Small, Medium and Large in most of our clothing, along with some denim that follows European sizing: 24-31. Like most clothing, everything fits different based off of the style, fabric and cut. Don't hesitate to message us with questions regarding sizing or fit.

Where are you located?

We have two locations:

9645 Lincolnway Lane, Frankfort, Illinois 60423 (behind Bank of America)

11269 West 159th, Orland Park, Illinois 60467 (next to Girl in the Park)

Do you host special events?

Yes. If your interested in a "Girls Night Out" or have a group that you are looking for a fun, new way to spend time together, email us to plan a shopping event at one of our stores. We can customize the time, date and extra frills just for you! 

What are your store hours?

Store hours vary by season. Please check our website or Facebook pages for any changes.

Effective November 2021

Frankfort: Sun- 10-2p,, M-F 10-6pm, Sat 10-5pm

Orland Park: Sun- 10-2pm, Mon- 10-5p, Tue- 10-pm, Wed-Fri- 10-6p, Sat 10-5p

Is everything online in store too?

Most of the merchandise you see online is available in store too. Sizes and quantities vary due to differing sell through speeds on our site and in stores. Feel free to message, email or call us if you need us to check on something!

What kind of merchandise do you sell?

We sell new clothing, handbags, jewelry and accessories. There are a mix of styles including Boho, Contemporary, Modern, Classic, Edgy, Chic and so much more....we pride ourselves on dressing women of all ages with many different body types and personal styles. 

Do you carry plus sizes?

We do not offer plus sizes at this time.

Do you donate to local charities, schools, organizations?

Yes. Please email us at TheDressingRoomFrankfort@gmail.com for any inquiries regarding donations. We try to help as many people as we can, but are limited to how much we donate too (we're still just a small business!).

When can I get a hold of someone on the phone?

You can call either of our stores during the open business hours listed above. Customers in our stores take priority, so please call during off peak hours (not a Friday or Saturday afternoon). You can always message or email us for a quick response too!

Frankfort: 779-324-5763

Orland Park: 708-737-7467

Can I call and hold merchandise?

If you can't get to the stores right away and don't like online shopping, we are happy to hold up to 3 items for you until closing time, the following business day. Ex. Call us Tuesday at 11am, we will hold the item(s) until 6pm Wednesday. Our merchandise moves fast and sizes sell out quickly, so we ask that you only hold one size in any given style out of courtesty to our other customers. Thanks for your understanding! 

What is your return policy?

Please see our Return Policy Page for an extensive explanation of our "In Store" and "Online" return policies.

Can you special order an item that has sold out?

Although we will do everything we can do get an item for you, we do not place special orders on sold out merchandise. We are sorry for any inconvenience this may cause.